See REFRACT in action.
A walkthrough of how REFRACT connects your equipment, jobs, technicians, customers and service history — tailored to how your business actually works.
Six things you'll see, connected.
Every REFRACT demo walks through the same operating model — how these six areas relate to each other in your business.
Customers
How your customer records connect to their equipment and job history.
Equipment
How REFRACT treats each piece of equipment as its own record, not a line item.
Jobs
How work is organized around a customer and the equipment it concerns.
Technicians
How a job connects to the technician carrying it out.
Service reports
How completed work gets documented.
Service history
How that documentation builds into a history over time.
Built for the people who run service operations.
Business owners
Evaluating whether REFRACT fits how the business actually runs.
Operations managers
Responsible for how jobs, technicians and equipment come together day to day.
Service managers
Coordinating scheduling, technician assignment and reporting.
Field-service managers
Focused on how work gets tracked once a technician is on site.
A straightforward process.
- 1
Submit the demo request
Tell us a bit about your business using the form below.
- 2
REFRACT reviews the enquiry
We look at what you've shared before reaching out.
- 3
The demo is tailored to your workflows
The walkthrough focuses on the parts of REFRACT most relevant to how you operate.
- 4
Ask questions as they come up
The session is a conversation, not a fixed script.
Tell us about your business.
Name, company and work email are all we need to get started — everything else helps us tailor the walkthrough.
Have security questions before you request a demo? Visit our Security page.
Have a different question? Contact REFRACT instead of requesting a demo.